Shipping policy
Shipping Policy
At Lyliara, we are committed to delivering your order as quickly and efficiently as possible. Please review the following shipping information before placing your order.
Order Confirmation
After placing an order, you will receive an order confirmation email containing your purchase details.
We encourage customers to review their order information carefully, including product selection, shipping address, and contact details.
If any changes are required, please contact our Customer Support Team within 24 hours of placing the order.
If we do not receive any modification requests within 24 hours, your order will be automatically processed and prepared for shipment.
Shipping Locations & Delivery Times
Furniture Orders
Most furniture products are shipped directly from our warehouses located within the United States.
Estimated Delivery Time: 3–5 business days
Delivery times may vary depending on your location, weather conditions, carrier operations, and peak shipping periods.
Artificial Flowers & Decorative Products
Artificial flowers and selected decorative products are shipped from our warehouse in China.
Estimated Delivery Time: 5–8 business days
International shipping times may occasionally be affected by customs clearance, local carrier operations, holidays, or other unforeseen circumstances.
Order Processing
Once your order is confirmed, we will begin processing it as quickly as possible.
Most orders are processed within 1–2 business days before shipment.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Delays
While we make every effort to ensure timely delivery, shipping timelines are estimates and are not guaranteed.
Lyliara is not responsible for delays caused by:
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Severe weather conditions
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Customs inspections or clearance procedures
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Carrier service interruptions
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Public holidays
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Incorrect shipping information provided by the customer
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Other circumstances beyond our reasonable control
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
You may use the tracking information to monitor the status and estimated delivery date of your shipment.
Contact Us
If you have any questions regarding shipping, delivery status, or order processing, please contact our Customer Support Team:
Email: support@lyliara.com
We are always happy to assist you.